Last updated: June 15, 2026
RWDesk ("Platform", "we", "us", or "our") operates an online marketplace that connects clients with independent freelancers and also provides AI-powered services for certain tasks. This Privacy Policy explains how RWDesk collects, uses, stores, processes, and shares personal information and user-submitted content when users access or use our website, applications, and related services ("Services"), including both freelancer and AI-powered services.
By creating an account or using the Services, you agree to the practices described in this Privacy Policy.
To operate our marketplace, facilitate transactions, provide platform functionality, support payouts, and maintain security, we may collect the following information:
We may collect:
We may collect information related to marketplace activity, including:
When you use AI-powered services, we may collect and process information including:
This information is processed solely for the purpose of providing the requested AI service, improving platform functionality, maintaining security, preventing abuse, and complying with legal obligations.
Clients may make payments through third-party payment processors integrated with RWDesk.
RWDesk does not store any payment card information such as:
Payment information is transmitted directly to payment processors and processed according to their own privacy policies and security practices.
RWDesk may receive limited transaction information including:
Freelancers requesting withdrawals may provide payout information required to complete payments, including:
Payout information may be shared securely with third-party payout providers.
RWDesk uses this information only to facilitate marketplace payouts and related payment operations.
To reduce fraud, protect marketplace users, and satisfy payment provider or compliance requirements, RWDesk may require freelancers to complete identity verification before accessing payout features.
Identity verification may be performed through third-party identity verification providers.
Information processed may include:
RWDesk does not control third-party verification provider practices and such information is processed according to their privacy policies.
RWDesk may use information to:
RWDesk uses trusted third-party service providers to operate and improve the Services, including providers of:
These providers may process information only as necessary to provide services on RWDesk's behalf and in accordance with applicable contractual and legal obligations.
RWDesk does not sell personal information.
Information may be shared:
Certain information may be visible to clients and freelancers involved in marketplace activities, including:
Information may be shared with:
only as necessary to operate the Services.
Information may be disclosed where required by:
or to protect the rights, security, and integrity of RWDesk and its users.
RWDesk works with global technology and service providers, including providers supporting payments, identity verification, cloud infrastructure, and AI-powered services. As a result, your information may be processed or stored in countries outside your country of residence.
By using the Services, you acknowledge that international transfers may occur.
When you use RWDesk's AI-powered services, the prompts, instructions, files, and other content you submit may be processed using artificial intelligence technologies operated by RWDesk or trusted third-party AI service providers.
RWDesk uses this information only to:
RWDesk does not use your private content to publicly identify you.
Where third-party AI providers are used, your information is processed in accordance with applicable contractual obligations and their privacy and security practices.
RWDesk uses reasonable security measures designed to protect user information.
However, no electronic system is completely secure.
Payment, banking, and identity verification information may also be protected according to the security practices of applicable third-party providers.
Depending on your location, you may request:
Some information may be retained for legal, security, fraud prevention, payment processing, or compliance purposes.
Contact
For privacy requests: